Release Notes – March 2016

Product Updates - March 2016

Santhosh Guru



  • New Features:
    • Multi-lingual support for chat widget
      • Say, Hola or Wilkommen or Namaste to your visitors. You can now make chat widget speak your language.
      • This feature is available for all plans
      • The languages supported are:
        • English
        • Chinese (Simplified)
        • Spanish
        • Italian
        • French
        • Dutch
        • German
        • Hindi
        • Portuguese
        • Tamil
    • Hiding the chat widget when no agents are online
  • Enhancements:
    • Keyboard shortcut for visitors in chat widget. Visitors can press “Shift + Enter” for a line break while chatting
    • In “Edit Profile” dialog, changing password and email has been simplified
  • Bug Fixes:
    • Many minor UI bugs have been fixed throughout the app


  • New Features:
    • Filter and Custom Fields
      • You can send additional details about your visitors to HappyFox Chat through custom fields. You can filter visitors based on custom fields and do proactive chat effectively. (Refer to this for more info)
      • This feature is available in “Mighty”, “Fantastic” and “Enterprise” plan
  • Enhancements:
    • WooCommerce setup page has been simplified
  • Bug Fixes:
    • Title not loading for different languages in mobile version of widget
    • Many minor bugs and UI glitches throughout the app were fixed


  • Enhancements:
    • Release of v1.0.17 of desktop app (Windows app, Mac app)
      • Proactive Chat is now available in desktop app
      • Chat session related bug fixes
  • A special version of app, for users facing frequent session logout has been built. This version will monitor the logs closely. If you face frequent logout issues with desktop app, please send a mail to to get access to the version


  • New Features:
    • Proactive Chat (all paid plans)
      • You can proactively engage with your visitors and start a chat
      • You can see up to 25 visitors and engage with them proactively
  • Bug Fixes:
    • Chat history shown for paid plans is now synced with the pricing page
    • Small UI glitch in the billing tab has been fixed
    • In some case, offline chat form, was appearing in the middle of an active chat. It has been fixed

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